I did a dummy and slammed the buckle of my Lowepro Off Trail 2 camera bag in the car door a while back breaking one side of the substantial clasp. I’d thought about getting a new buckle but ended up forgetting after switching bags to a Lowepro CompuTreker AW to accommodate a new lens and my laptop all in the same bag. Well, now it has been a couple of years and I want to use the bag again for a Nikon D50 that I’m using as a backup camera to the D200. So, a quick email off to Lowepro was answered promptly with info and a contact number to order the replacement. Actually, two replacements. They sent me two different types so I could sue the one best suited to the bag. All in about a week. Very cool!